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IT Infrastructure Audit

Industry - Government/Public Sector (Non Government Organisation)

Issue

  • A large national, Non Government Organisation (NGO), that had been created from the merger of two previous organisations had decided to upgrade and standardise all desktop hardware and software across the organisation as they currently had a multitude of different hardware and software platforms and variants across the merged organisation
  • All IT functions had been outsourced to a specialist IT provider
  • As part of the upgrade project it was necessary to conduct an 'audit' of the existing desktop hardware and software across the organisation

Solution

  • Formed part of a team of 'auditors' who visited all sites across the UK, including home workers, to determine and record current and future desktop hardware and software requirements

Benefits

  • A complete picture of all current (and future) desktop hardware and software requirements across the organisation
  • This allowed the IT provider to refine their service delivery to meet the current and future requirements of the organisation
  • Allowed for the creation of a detailed upgrade rollout plan
  • Allowed for tailored training requirements to be developed in support of this plan

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