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Demand Management Process Review

Industry -  Pharmaceuticals (Medical Devices)

Issue
  • This US medical device/pharmaceuticals company requested a review of their current demand management processes and policies for a family of products due to perceived high stock levels and poor customer service

Solution
  • Through management interviews and the use of high level process mapping the current Demand Management process was reviewed
  • When the results of this activity were compared to ‘best practice’ a future management strategy could be developed

Benefits
  • A new clear process to utilise going forward
  • Identification of some ‘quick wins'

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